Please encourage all applicants to: APPLY ONLINE AT WWW.TECHDATA.COM/CAREERS

Sales Support Representative
Location Clearwater, FL
Requisition Number 10210
Work Hours 40
Shift variable: 8-5, 9-6, 10-7, 11-8

Education/Experience Detail
High school diploma/GED plus the established minimum requirements for the position.
Description
Entry level position into Tech Data’s sales organization. Primarily an administrative role, the position purpose is to support the sales organization by owning administrative processes to ensure that customers needs are met.

——————————————————————————–

Essential Duties and Responsibilities:

Learning basic terminology/concepts associated with account management
Performs all clerical and administrative duties for the assigned sales department and or sales team
Performs sales order processing
Processes orders, promo requests and quotes. Runs reports, data entry, promo requests, email follow up, database management, order tracking
Manages routine inbound and outbound sales calls in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met
Answers customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders at a functional level, may require assistance
Handles issue resolution such as shipping / stock, promotional adjustments
Requires functional level of interpersonal skills
Maintains daily transactional engagement with the customer and internal partners
Represents Tech Data professionally in daily interface with business partners/customers
Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to answer phone and greet public in a friendly and courteous manner.
Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease.
Able to adjust readily to change and adapt as needed.
Able to sit for long extended periods.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
Able to maintain a positive attitude in the face of criticism, rejection, or failure.
Able to provide courteous, timely service when addressing customer questions and concerns.
Able to use math concepts and business English witting on a daily basis.

——————————————————————————–

Additional Duties and Responsibilities:

Performs other additional duties as assigned.
Tech Data Corporation
Tech Data Corporation (NASDAQ/NMS:TECD), founded in 1974, is a leading global provider of IT products, logistics management and other value-added services. The Fortune 200 company and its subsidiaries serve more than 100,000 technology resellers in the United States, Canada, the Caribbean, Latin America, Europe, and the Middle East. Tech Data’s extensive service offering includes pre- and post sale training and technical support, financing options, configuration and assembly services as well as a full range of award-winning electronic commerce solutions.
EOE. M/F/D/V

Lindsey Askew
Employment Coordinator
Human Resources
Tech Data Corporation

email:laskew@techdata.com
phone: 727-539-7429 ext. 87285
5350 Tech Data Drive
Clearwater, Fl 33760
Mail stop: A1-10